PC AND PHONE REQUIREMENTS

Below are the minimum pc requirements (please keep in mind a couple require a faster speed or more RAM but you will know before you sign up to them).

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Accessories; USB headset with microphone— Logitech, Plantronics, Microsoft, or similar brands recommended.

Hard-wired telephone and headset — Plantronics T10 or similar recommended.

Computers: A desktop/tower computer with a separate monitor is recommended.

Operating System (OS) Requirements: Windows 7, Windows 8/8.1, NEW Windows 10, MAC OS X 10.10 Yosemite

Standard Connection and Speed: Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection. Hard-wired connection (no wireless) Minimum 3.0 mbps download Minimum 1.0 mbps upload

Software: Internet Explorer 8.0 or 11 or Edge on Windows 7, 8 and 10, Mozilla (Firefox 14 to 42, both accepted)

Telephone service:
Unless stated otherwise in the Opportunity Announcement, most client programs are compatible with the following types of services:

POTS (plain old telephone service), cable telephony, digital service, business class VoIP. The service should be connected by the time training ends.